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If you know that you will not be available to hand your parcel to the driver then please get in c... (read more)
If you no longer need to send your parcel, you can cancel your booking and request a refund.
We ... (read more)
If your parcel has not been collected, you may be able to rebook your collection, or switch to a ... (read more)
We can often pass on specific instructions to the courier before the collection date. Howeve... (read more)